Products are made to order and take 7-10 working days, personalised products may take up to 14 working days.
All orders are sent through Royal Mail 1st Class service to the UK. This is a very reliable service, however, if you require a tracked or guaranteed delivery, please contact me for prices.
Any damaged items must be notified within 7 days of receipt.
Please contact me in the first instance if you wish to return an item. I am happy to refund/exhange your item if it is returned in perfect condition. Please keep the cellophane wrapping on the product and carefully package the item for return. Proof of postage is recommended
All return postage fees are payable by the customer unless returning a damaged item.
